Free playbook · 5-page PDF
Sound More Professional
50 blunt phrases, 50 diplomatic upgrades, and the 4 moves behind every one of them. It's free when you join the English Means Business weekly email.
✓ Requests and follow-ups that don't sound like orders
✓ Saying no and pushing back without sounding difficult
✓ Owning mistakes and delivering bad news calmly
✓ A jargon decoder and a 5-day challenge
Send it to me
Where should I send your playbook?
Use your work email. Confirm your address and the PDF downloads straight away.
Sign-up form coming online shortly.
One practical email a week. Unsubscribe anytime.
Why tone matters
Same message. Very different impression.
Requests
Send me the report today.
Could you send the report over by the end of the day? I need it for tomorrow's meeting.
Meetings
Sorry for my bad English.
Thanks for your patience while I walk through this. (Or say nothing at all. Your English got you into this meeting.)
— Herman Louw, English Means Business